London · Growing
Few London providers so far
We're building a network of vetted providers in London, and it's early days. Send a request and you'll see whether anyone covers your postcode. If someone does, you get live prices and your payment is held until the job's done; if nobody does yet, it costs you nothing.
Requests are free. You only pay if you accept a quote.
Describe the job, or pick the rooms and cleaning level for a fixed-price clean. It takes a few minutes and needs no card.
If a provider covers your postcode, their price arrives with their rating and reviews. If none does yet, nothing happens and nothing is charged.
Accept a quote and you pay Cleanifiq, not the provider. They are paid after the job, once any problem has been put right.
Every service we offer in Glasgow and Edinburgh can be requested in London. Whether you get a price depends on whether a provider near you takes that kind of job, and in London very few do yet.
Each page explains the service, what is included and how it is priced.
Plainly: London is new for us. Cleanifiq grew up in Glasgow and Edinburgh, and in London we have very few providers so far. We can’t promise someone for every postcode or every date, and we won’t pretend otherwise.
What we can promise is the same platform: providers checked before they take bookings, prices you see before you commit, and money held until the work is done. Every London request also tells us where people need help, which is where we go looking for providers next.
No vague "we vet our providers". This is the list every provider in London goes through before they can take a booking, so you can judge it yourself.
It isn't bulletproof. No check is. That's why every review on a profile comes from a paid job, and why your payment waits with us until the work is done.
We don’t publish London prices yet, because we haven’t had enough London jobs to give a fair figure. Prices here are set the same way as everywhere else on Cleanifiq.
The only reliable number is the one a London provider sends for your job, and a request is free.
You choose at checkout: pay a deposit (20% of the job, or the provider's minimum call-out fee if that's higher) or pay in full. If you pay a deposit, the balance is due by 7:30am on the day of the job; unpaid by then, the booking counts as cancelled. Your money goes to Cleanifiq, not the provider. Release to the provider starts the day after the job, once they've completed it on the platform.
Tell us within 48 hours, with photos or a short video of what isn't right (the terms' outer limit is 7 working days, after which the job counts as accepted). Your provider has 48 working hours to come back and put it right, at no cost to you, and we hold their payment until it's settled. If they can't or won't, you choose: we return the value of the unfinished items (worked out from your original quote) as a refund or Cleanifiq credit, we set up a new, smaller job for just those items with another provider (you see the price before confirming anything), or both.
If your provider cancels, you never pay a cancellation fee. You choose a replacement provider (you see their price first) or a full refund. If you rebook the same service for the same date, any same-day or next-day surcharge on the replacement is covered.
The full wording is in our terms for private customers.
A few English rules and London realities that shape a clean.
The Tenant Fees Act 2019 stops landlords and agents in England from charging you for a professional clean. What you owe is the property back in the condition you received it, fair wear and tear aside. Get that wrong and cleaning can be deducted from your deposit, which your landlord must have protected with the Deposit Protection Service, mydeposits or the Tenancy Deposit Scheme within 30 days. Disagree with a deduction and the scheme’s free dispute service settles it on the evidence.
Most of London has hard water, so taps, shower screens and kettles build limescale quickly. Pick "scrubbing required" for bathrooms that haven’t been descaled in a while, so the price covers the time it actually takes.
Concierge desks, fob entry and permit-only streets are normal in London. Add access notes to your request and choose the right parking option, so a provider can price the job properly.
Deposit protection and the Tenant Fees Act 2019: gov.uk. Renters’ Rights Act changes: check gov.uk for your tenancy.
Letting agency or landlord with several properties? See Cleanifiq for landlords or business accounts.
London is where we need providers most. Join Cleanifiq, set your own prices, quote the requests that suit you, and get paid through the platform once the job is done.
Send a free request. If a provider covers your postcode you will see their price; if not, you have lost nothing and you have shown us where to grow next.
P.S. If you do book and something is not right, tell us within 48 hours. The provider has 48 working hours to fix it at no cost, or you get the value of the missed work back.
